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Support for the Visitor Economy

Support for the Visitor Economy

The impact of the COVID-19 pandemic has been devastating to our sector and the reality is that there is no set timeline or guide to what recovery will look like. As the national tourism marketing and research organization, we are committed to working with industry to rebuild confidence and help travellers navigate the new landscape.

This page offers an update on Destination Canada’s response as well as industry and government updates and support resources.

Quick Updates and Reference Guide

Financial support for business:


Financial Support for individuals:


Wage updates:

 

For more resources, please visit our Industry Support page.

Industry Resources

Industry Support
Relevant and official information sources regarding COVID-19
Northern Lights, NWT
Webinars
Details on upcoming and previous COVID-19 industry webinars
Whistler wildlife
COVID-19 Research
COVID-19 Research
FAQs
Government of Canada
Comprehensive list of federal government resources
Cabot Trail, Cape Breton Island, Nova Scotia
Canada Nice

Message to Industry

Reasons to Hope: Driving Tourism Demand

It has been just over four months that Canada has been under COVID-19 lockdown. With borders closed and physical distancing measures in place across the country, it is nearly impossible to overstate how devastating this pandemic has been for the industry.

We are all feeling it. As a CEO within the sector, my team and I are feeling it too.

There is also reason to hope.

Destination Canada’s core mission in response to COVID-19 is to stimulate domestic demand, safely kick-start the industry and to set the stage for an eventual international recovery.

The time is right. Infection rates are slowing. Travel restrictions are starting to ease (for an at-a-glance look at travel restrictions in place across the country see our interactive map here) and our research shows encouraging signs in Canadians’ comfort level in welcoming visitors to their communities.

These are all reasons to feel optimistic, but I’m most proud of how quickly our team at Destination Canada was able to pivot from its original market plans for 2020 which were primarily international, to developing a domestic program that will support recovery starting here at home. Over the next 18 months, Destination Canada will invest $30 million with the provinces, territories and the Indigenous Tourism Association of Canada to support the recovery of the visitor economy in communities across the country.

Each province, in their own time, will assess the best distribution of funds, taking into account local and regional COVID-19 circumstances and all efforts will support Destination Canada’s national brand: Canada. For Glowing Hearts. Concurrently, DC is launching national media and industry partnerships as well as agent training for travel trade.

See our consumer website for early examples of how we are using the domestic program’s theme of Canada Nice to leverage our world-renowned community spirit to encourage Canadians to travel domestically. We are seeing early success with influencer videos tracking well above target (Peter Mansbridge’s video has earned over 2.7M viewers since July 1)

As Rick Mercer said in his rant on why Canadians should be supporting their local tourism businesses:

“...millions of people flock to Canada every year because we’re nice. In fact, according to a leading expert (that would be me), we’re the nicest place on earth. We’re good looking, I know that, we’re super diverse, we’re filled with amazing people doing incredible things, the food is great and so are the adventures ...so the time has come for us to explore our own backyard, and lucky us, it’s an amazing backyard.”

Finally, I would like to personally thank the team at Destination Canada for their incredible resolve to support the tourism sector through these unprecedented times. It gives me hope.

Sincerely,

Ben Cowan-Dewar
Chair of the Board of Directors, Destination Canada and Co-Founder, Cabot Links

Destination Canada Updates

What’s New?

We’ve pivoted our focus to marketing domestic travel to Canadians to make sure we can continue to support Canada’s tourism sector. We are also focusing our efforts on providing weekly Research to help guide industry and inform evidence-based decisions.

New Canada Nice Content:

Elisapie Isaac Offers her Advice for Travelling in Canada: Follow Inuk artist Elisapie Isaac as she shares her road trip through Gaspésie, Québec. The Gaspesie Tour is a longer road trip that brings you from Quebec’s biggest cities all the way to its easternmost tip. Elisapie’s road trip highlights some of the awe-inspiring sights and sought-after experiences that can be found along this route. Watch the video and share with your audience. 

Keep up-to-date with all our Canada Nice content here.
 

New Research:

Canadian Resident Sentiment & Travel Related Measures

See this week’s reports for the latest on how Canadians across the country are feeling towards visitors to their region, as well as an overview of each province and territories' updated travel related guidelines.


COVID-19 Impact & Recovery Reports

These reports provide an overview of the most recent impacts of COVID-19 both at home, in Canada, and internationally, including any signs of recovery in tourism. This week we’ve released the following updates:

  • Canada Impact & Recovery Report (Sep 1 data). Read more.  
  • US Impact & Recovery Report (Sep 1 data). Read more.  


For all of our latest research, visit our COVID-19 Research page here.
 

Navigating to the New Normal

We are in uncharted territory as we navigate through the first global pandemic to occur in the age of the smartphone and heightened connectivity. As the destination marketing and research organization for Canada, we have a responsibility to mitigate the impact to our visitor economy through our response and proactive recovery planning.

We are taking a phased approach of Response, Recovery and Resilience. Our COVID-19 Research will inform each of these phases.

Destination Canada Phased Approach to Recovery

 

We do not know how COVID-19 will unfold. We do not know how long or how deep its impacts will be. But we do know we live in a beautiful country with cultures we cherish and communities we must protect. We have an incredible brand and a resilient industry that can overcome just about anything when we pull together. We must remain positive, pragmatic, and empathetic to the very real, very human things people are going through right now. We can do this. And we will come out the other side braver, smarter, and stronger. Let’s show what we mean by Canada. For Glowing Hearts.

 

 

Current Travel Restrictions

We’ve created this interactive map of Canada which includes up-to-date information on where travellers can go and each province and territories’ related travel restrictions. This is designed to help Canadians navigate the current landscape and feel confident as they plan their trips across Canada.